Recovery info is a Google security measure, which allows you to provide a backup email and phone number which you can use if you are ever locked out of your account. As a security measure, it adds another step for anyone trying to access your account without permission. Recovery info is important for our team, as much of the work will be done from locations that are generally not where your last login occurred, causing Google to enact the security measure. To find out how to locate your recovery info for your order, check out our Recovery Info sheet: https://docs.google.com/document/d/1mViKMWlFpOVbnCnH2N56PA881wo6k9ptU7NOZzGXjZ4/edit?usp=sharing